We purchased our 3 person Kauai hot tub about 4 years ago from New Products. We did a lot of comparison shopping and without a doubt the “3 Js” offered a competitive price with outstanding customer service and knowledge. No problems so far and the tub has operated exactly as they said it would operate. These guys are ALWAYS willing to answer any questions you have about operation of your tub. We buy all our supplies from them because they offer such outstanding service and advice. Even more amazing is they remember everyone who’s bought a tub from them. When you walk in they greet you by your name. Very very cool!