Very personable, reliable, and professional.

Very personable, reliable, and professional.

I love our new hot tub!

I did a bunch of research on different hot tubs and decided to go with a brand new tub from a reputable manufacturer. After visiting a number of spa dealerships, I decided to go with Jim, just because he was upfront and honest, didn’t pressure me to buy anything I didn’t want or need, and was easy to reach by phone and email.

Getting it into our backyard was not easy, and I was glad we chose Jim and New Products – he came out first and measured and assured me he could fit it through the narrow passageway between the houses. After the tub was in he took the time to really explain how everything works and how to keep the tub clean, etc.

I would recommend getting a tub from here. Very personable, reliable, and professional.

Ren V. - San Francisco, CA