This is the BEST place to buy a hot tub. I hope they are around for years, years, and more years because I want to buy all the hot tubs I ever purchase in my lifetime here! 🙂 I was, and continue to be, blown away by the integrity of Jim, the owner of New Products and his staff. I purchased my hot tub 5 years ago and was impressed that Jim (the owner) wasn’t trying to sell me on things (“You don’t need that”, I remember him saying when I was asking about some additional product I thought I should buy). He and his staff did a beautiful job setting up my hot tub and have provided service for it included fixing a pump at a very reasonable rate and then fixing that pump free of charge over a year later even though the warranty was a month or so past due. (Jim even came out to make sure the job was done right and to let me know personally that he wasn’t going to charge me for it!) They’ve also provided hot tub cleanings for my tub and done a fabulous, thorough job. Run, don’t walk, to get your next hot tub here. Or supplies. Or repairs for your tub. Or anything having to do with your hot tub!