Thirty-three years ago Jim Henderson installed a circular hot tub at our house. He gave us excellent service at that time and in all the years following. When we bought the hot tub, Jim counseled us on the most reliable product and told us that we should buy from him because he would still be around in the future when the tub needed service. How right he was! Jim and Jay and his crew have been extremely prompt and reliable in taking care of the minor service issues that have come up over the years, keeping our spa working, giving great service, never overcharging us, and often coming up with creative solutions to save us money and prevent future problems. New Products gets our highest recommendation for quality work, honesty, and friendly service. It’s not a surprise that Jim is still in business after 3 decades–he delivers a quality product. And besides, he is a great guy!